Reference: VW-2010/******
Dear Mr *****
Thank you for your email dated 3 February 2010 regarding the groundbreaking DSG dual-clutch.
I am pleased to hear that your Golf GTi has never experienced an issue with this component.
Unfortunately, I am unable to comment on marketing decisions made in the United States and I am unable to provide information regarding issues or technical problems with DSG gearboxes or any other vehicles in the United States.
The only information I have regarding warranties from this country comes from the official Volkswagen website of the United States which advises the following:
Basic Limited Warranty 3 years/36,000 miles (whichever occurs first) New Vehicle Limited Warranty.
Wear & tear items and adjustments excluded after initial 12 months / 12,000 miles (whichever occurs first)
Powertrain 5 years / 60,000 miles (whichever occurs first) Power train Limited Warranty
At this time, Volkswagen UK has no plans to offer a ten year warranty on any of its vehicles.
All new Volkswagen vehicles aresupplied with a 2 years unlimited mileage warranty plus a further 1 year/60000 miles, whichever comes first.
Customers also have the opportunity of extending the warranty on their vehicles and details can be obtained from any AuthorisedVolkswagen Retailer.
With regards to the resale value of a vehicle, the residual value can be determined by a number of factors such as age,condition of the vehicle, mileage etc.
I would like to take this opportunity to thank you for bringing your concerns to our attention, giving me the opportunity to reply.
Kind Regards David Alston Liaison Officer
Tel: 0800 083 3914
E-mail: volkswagencustomercare@volkswagen.co.ukInternet:
www.volkswagen.co.uk 
